Clear’s new Sky Muster™ plans announced

NBN Co Satellite Ground Station at Wolumla

All Clear standard Sky Muster™ plans have now been upgraded with over 50% more data.

In June 2017, nbnco announced that it would increase peak downloads by up to 50% and double the maximum plan limits on the Sky Muster™ satellite service.

What does this mean for Clear customers?

Our data upgrade has increased over 50% across all of our plans. Customers will be automatically upgraded to the new Sky Muster™ plan with more peak and off-peak data than their current plan.

Clear’s new Sky Muster™ plans

Standard Plans

Monthly CostOld Data Allowance
Peak/Off-Peak
New Data Allowance
Peak/Off-Peak
% Increase
$34.9510GB/10GB10GB/50GB200%
$39.9520GB/20GB20GB/60GB100%
$44.9535GB/45GB45GB/70GB43%
$59.9540GB/60GB60GB/80GB40%
$69.9570GB/80GB
$79.9575GB/85GB
$94.9550GB/75GB80GB/85GB32%
$119.9590GB/90GB
$139.9560GB/90GB100GB/100GB33%
$169.9565GB/95GB120GB/120GB50%
$199.9570GB/80GB140GB/140GB86%

Nite Plans

Monthly CostOld Data Allowance
Peak/Off-Peak
New Data Allowance
Peak/Off-Peak
% Increase
$34.952GB/50GB4GB/100GB100%
$39.954GB/60GB6GB/120GB96%
$49.956GB/100GB8GB/150GB49%
$54.958GB/130GB10GB/200GB52%

Upgrades for current Clear customers

All those on current Clear standard plans will be upgraded to the larger plans for FREE. There is no need to update your plan or to request a plan change. From October 1 2017, you will be automatically updated to the new plan.

Education Plans

Currently there are no changes to the Education/Student Plans we offer, however nbnco has stated, “We will continue to optimise the pricing model and data plans of the Sky Muster™ service with further offerings on business and education services expected to be available in the next 12-18 months.”

nbnco’s Policy

On June 27 2017, nbnco announced that it “will be doubling the maximum monthly wholesale data limits and increasing average peak downloads plans by up to 50% on the Sky Muster™ platform.” Customers and businesses “are expected to receive large peak and off-peak plans at a similar cost to what they are paying today.”

For Clear customers, this means we can offer larger peak data allowances and larger total data allowances.

FAQs

When do customers get the extra data?

The data upgrades for all standard and nite plans will be automatically upgraded in early October 2017

How much extra data will customers get?

The data increase varies across the plans. If you know your current data allowance refer to the table above to see the increase.

Will all clients be automatically upgraded?

All those on current Clear standard plans will be upgraded regardless of whether they are in contract or not.

Can clients downgrade?

The same policy applies to customers as is currently the case: they may downgrade once a month.

What happens to Matched Plan customers?

Nothing – they will continue on their current plan and may request to move to our new plans.

What happens to customers that just signed on old plan?

We will automatically upgrade them to the new plan.

Will we continue to match plans from other providers?

Of course. We will match plans from any other provider within the nbn™ Fair Use Policy.

Does increased data mean cheaper prices?

Although Clear can offer plans with larger data allowances, the pricing of our plans have not changed as they are driven by nbnco’s Fair Use Policy.